Privacy Policy

Privacy Policy

Company information:

This privacy policy sets out the data processing practices pertaining to the webpage available at http://www.Host-SouthAfrica.com ("the Host-SouthAfrica.com webpage" or "this webpage") carried out through the use of the Internet and the World Wide Web by African Sun Productions (Pty) Ltd. based in South Africa trading as Host-SouthAfrica.com (registration number 2013/155329/07) (hereinafter referred to as "Host-SouthAfrica.com") with members Martin Müller and Alfred Ryno Müller, Host-SouthAfrica.com respects your privacy. Our privacy policy is outlined below. Unless stated otherwise, all clauses in this policy apply to both registered and unregistered users of the Host-SouthAfrica.com webpage.

Assent to Policy:

This policy is valid, binding and enforceable on anyone that seeks access to this webpage or any part thereof. Carefully read this policy as use of this webpage indicates compliance to be bound hereby. If you disagree with the provisions of this policy and are opposed to be bound hereby, you must leave the Host-SouthAfrica.com webpage immediately as further use will implicitly bind you to this policy, regardless of any disagreements to the terms of this policy.

Varying information collected:

Upon registration on Host-SouthAfrica.com’s webpage, certain information is required in order to provide the services requested. This information includes, but is not limited to:

  • Full Name/s
  • Email Address
  • Business or Home Address
  • Employer/ Affiliated Organisation
  • Contact Telephone Numbers
  • Date of Birth
  • Reason for Accessing Site
  • Details of any Advertising/Affiliate Channel that may have referred your business
  • Intended Usage of Information Requested
  • Voluntary guest reviews of accommodation establishments
  • The personal information detailed above will be collected either electronically by using cookies (as more fully described below) or provided voluntarily by you.

Reviews of accommodation establishments:

Host-SouthAfrica.com may request customers to provide reviews of accommodation establishments after they have stayed there. These reviews are in no way compulsory or subject to coerced agreement; any review will always be voluntary. By uploading, submitting or otherwise making available or contributing any content in a customer review on the Host-SouthAfrica.com webpage, the user grants Host-SouthAfrica.com an unrestricted, worldwide, non-exclusive, irrevocable, perpetual, royalty-free, fully paid up, license to use, make, have made, reproduce, display, perform, publish, upload, post, modify, create derivative works from, transmit, distribute, sell, offer for sale and sub license or otherwise transfer those materials or information or their modifications, and to authorize third parties to do any, some or all of the foregoing including, but not limited to, sub licensing others to do any some or all of the foregoing indefinitely. The user represents and warrants that there are sufficient rights in those materials or information to grant the requisite rights and licenses. In addition, the user chooses to surrender any attribution rights pertaining to the content submitted.

In addition, by uploading, submitting or otherwise making available or contributing any content in a customer review on the Host-SouthAfrica.com webpage the user grants Host-SouthAfrica.com the right to display the user’s full name/s and country of origin in close proximity to the whole, part or derivation of your submitted review content anywhere on the Host-SouthAfrica.com webpage.

E-mail Opt-Out:

Should a user at any time wish to have information removed from Host-SouthAfrica.com’s active databases, please contact us. Users will also be able to unsubscribe at any time by clicking on the unsubscribe link at the bottom of all Host-SouthAfrica.com’s email communications which will automatically facilitate removal from the list.

 

You can contact us on 072 4499 082 or info@Host-SouthAfrica.com.
Alternatively you can mail us at:

Host-SouthAfrica
Thatched Roof Building

7 Stellastreet

Jan Kempdorp

8550

Dispersal of Information to third parties:

  • In addition to any policies and procedures employed to safeguard user data, personal data is protected by the Electronic Communications and Transactions Act, 25 of 2002.
  • Subject to the remaining provisions of this policy, Host-SouthAfrica.com will not share personal information with other third parties without prior permission from users, unless required by/for law enforcement action, subpoena or applicable laws and/or regulation.
  • Host-SouthAfrica.com does not lease, sell, rent or disperse any information supplied by you to any third parties, except in the following circumstances:
    • Should a reservation or booking enquiry be made at an establishment Host-SuthAfrica.com will pass onto the establishment any information necessary to process the reservation, included, but not limited to:
      • First and last names.
      • Contact details, email addresses and/or phone number.
      • User’s country of origin.
    • Any content provided concerning descriptions of regions, tourist activities or tourist events in Host-SouthAfrica’s "wiki" pages may, at Host-SouthAfrica’s own discretion, become publicly viewable on Host-SouthAfrica’s webpage (see "wiki agreement").
    • Any review made on our webpage of accommodation establishments, tourist activities, tourist events or geographical regions may, at Host-SouthAfrica’s own discretion, become publicly viewable on Host-SouthAfrica’s webpage.
  • Personal information given to Host-SouthAfrica.com may be transferred across country borders for purposes of data consolidation, storage and simplified customer information management. Some of the countries to which personal information may be transmitted may not provide the same statutory protection of data as South Africa.
  • Host-SouthAfrica.com shall be entitled to disclose information to its subsidiaries and affiliates and those suppliers engaged by Host-SouthAfrica.com to process data on its behalf. Host-SouthAfrica.com could, furthermore, merge with or be acquired by another business entity or organization. In such event Host-SouthAfrica.com shall be entitled to share with the merging or acquiring entity personal information of users (who shall not be allowed to use such personal information save for purposes as set out in this policy). Host-SouthAfrica.com refutes liability for any damage or loss of whatsoever nature that might arise from unintentional misuse of information supplied to such merging or acquiring entity.
  • Browsing this webpage and any electronic communication with Host-SouthAfrica.com implies the user’s agreement and knowledge of Host-SouthAfrica’s transferring and processing of personal data in this way and to the use of such information for the above-mentioned purposes.

Credit card privacy:

  • Except as provided for otherwise in this policy, the rules, processes and procedures of Peach Payment (Pty) Ltd and the relevant paying bank, clearing bank and card association shall apply to all payments and transactions concluded on this webpage and the user’s rights and obligations in respect of payments due to or by the user shall be governed accordingly. Host-SouthAfrica.com takes all possible measures to ensure that payment with a credit card on Host-SouthAfrica.com is secure. The primary measures taken to ensure this security are as follows:
    • Credit card transactions will be acquired for Host-SouthAfrica.com via Peach Payment Gateway (Pty) Ltd who is the approved payment gateway for Nedbank of South Africa.
    • Host-SouthAfrica.com does not store any credit card details on Host-SouthAfrica.com’s system. Host-SouthAfrica.com simply forwards the credit card details to Peach Payment Gateway (Pty) Ltd who authorizes the transaction, without storing them in Host-SouthAfrica.com’s system. For more details regarding Peach Payment Gateway refer to www.peachpayments.com
    • Host-SouthAfrica.com and Peach Payments Gateway (Pty) Ltd use the strictest form of encryption, namely Secure Socket Layer 3 (SSL3). No credit card details will ever be sent via unsecure methods, such as email. Please refer to www.peachpayments.com to view their security certificate and security policy.
  • In the event that users suffer loss, damage or liability notwithstanding Host-SouthAfrica.com adhering to the above primary measures, users hereby indemnify and hold Host-SouthAfrica.com harmless for any loss, damage or liability of whatsoever nature arising from payments and transactions concluded on this webpage.

Customer Tracking:

In order to provide a better service for our customers we do reserve the right to:

  • Track user movements though this webpage, analyze user movements on this webpage through the use of 3rd party tools including but not limited to "Google Analytics", and collaborate with 3rd party tracking services including but not limited to "Google Adwords". Any collaboration with a 3rd party is done in good faith that user privacy will be adequately protected.
  • Employ the use of cookies: Cookies are small pieces of data that are stored on local computers by web-browsers. When users visit Host-SouthAfrica.com Host-SouthAfrica.com will provide the user’s computer with a cookie to store. This allows Host-SouthAfrica.com to identify the user on subsequent occasions when a user arrives on this webpage. By doing so Host-SouthAfrica.com can better tailor users’ browsing experiences to the liking of different users. As such, some features of the Host-SouthAfrica.com webpage may not work correctly if cookies are disabled. In some circumstances 3rd party services employed by the webpage, such as those provided by Google Adwords, may also use cookies to track users onto Host-SouthAfrica.com in order to improve user experience and/or advertising performance.
  • Collect IP information: When users enter the Host-SouthAfrica.com webpage, Host-SouthAfrica.com collects a user’s IP address. This address identifies the user’s Internet Service Provider, but does not identify the user as an individual. Host-SouthAfrica.com may also collect users’ domain name address, the type of web-browsing software used, the type of operating system used and the URL of the webpage from which a user came to visit this webpage. This information is used by Host-SouthAfrica.com to improve or maintain the user's experience on this webpage, and for general statistical purposes. Host-SouthAfrica.com owns and retains all rights to non-personal statistical information collected and compiled by Host-SouthAfrica.com.

Applicability:

This privacy policy applies to the Host-SouthAfrica.com webpage only. The Host-SouthAfrica.com webpage may contain hyperlinks to or from other webpages ('linked sites') which are not under the control of Host-SouthAfrica.com or governed by this privacy policy. It is the responsibility of the user to review such linked sites' privacy policies and Host-SouthAfrica.com shall not be liable for the breach of any such privacy policies by the owners of such linked sites. Furthermore, such hyperlinks do not imply an endorsement, agreement on or support of the content, products and/or services of such linked sites and Host-SouthAfrica.com is in no way responsible for the content or the privacy and security policies employed by the linked sites.

Data Access, Accuracy & Amendments:

  • Host-SouthAfrica.com shall use reasonable endeavours to keep all personal information of users accurate. Users will always be provided access to this information, and have the opportunity to have inaccuracies corrected. Host-SouthAfrica.com shall ensure that all inaccurate or incomplete information is corrected as soon as possible.
  • Reasonable steps will be taken to verify the identity of users before granting access to information. If a user would like personal information to be deleted from Host-SouthAfrica.com’s records, Host-SouthAfrica.com shall ensure, on notification by the user, that this is done as soon as reasonably possible.

Security:

Host-SouthAfrica.com shall take reasonable steps to protect personal information of its users. In the unlikely event that the security of personal information in Host-SouthAfrica.com’s possession becomes compromised, Host-SouthAfrica.com shall notify you thereof as soon as reasonably possible under the circumstances.

Alterations to this policy:

Host-SouthAfrica.com reserves the right to vary this policy at any time, without prior notice or justification. Any such changes will be posted on this page. Users are encouraged to review this privacy policy at the inception of each session, as a user will be deemed to have accepted any changes (which shall come into effect upon subsequent posting on this webpage) if a user continues to use this webpage after they have been posted.

Support:

  • Email: info@Host-SouthAfrica.com

Telephone: 072 4499 082